Customised text messages

10th OF MAY, 2022
Text Message image

We have just added a new feature that many of you have been waiting for!

You are now able to create custom text messages to send to your clients. This allows you to provide your clients with any information you want, for example information about the status of the repair, cost or whatever you fancy.

The way this works is that you create a template for the message you want to send in ‘Text messages’ in settings. First you create a title for the text message, this title will not be sent to the client but it will be the title that appears in the repair for your employees to differentiate this text message from others you might create. Next you need the content for the template. In the content of the message you can add variables that will add the information that are specific to each repair, right now the variables that are available are, name of the client, current price of the repair and repair number. If you want to be able to add more information, just let us know and we will add it.

If you create multiple text messages, you can change the order they appear in, by arranging them in the table and dragging them to the position you want.

You can find this feature in the Text Messages tab in your settings or just click here.

If you run into any issues or questions don’t hesitate to contact us!

By Lena Dís Rúnarsdóttir