Customised text messages


10th OF MAY, 2022
Text Message image

We have just added a new feature that many of you have been waiting for!

You are now able to create custom text messages to send to your clients. This allows you to provide your clients with any information you want, for example information about the status of the repair, cost or whatever you fancy.

The way this works is that you create a template for the message you want to send in ‘Text messages’ in settings. First you create a title for the text message, this title will not be sent to the client but it will be the title that appears in the repair for your employees to differentiate this text message from others you might create. Next you need the content for the template. In the content of the message you can add variables that will add the information that are specific to each repair, right now the variables that are available are, name of the client, current price of the repair and repair number. If you want to be able to add more information, just let us know and we will add it.

If you create multiple text messages, you can change the order they appear in, by arranging them in the table and dragging them to the position you want.

You can find this feature in the Text Messages tab in your settings or just click here.

If you run into any issues or questions don’t hesitate to contact us!

By Lena Dís Rúnarsdóttir

Bulk upload inventory


9th OF MAY, 2022
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Work efficiently by uploading your inventory items in bulk. To do so items must be uploaded in an CSV file that follows the specific format. The upload format is strict, so we recommend reading the instructions closely and try the feature first with a small batch of products. If you run into any issues don’t hesitate to get in touch and we will guide you through it.

You can access the bulk upload feature at the bottom right of your inventory table or click here.

When you export your CSV from your spreadsheet program it is important to select that the file is UTF-8 encoded. Equally important is that the field delimiter is a , (comma) and the string delimiter is " (double quotes).

If you run into any issues or questions don’t hesitate to contact us!

By Lena Dís Rúnarsdóttir

Using a barcode scanner with Repero


16th OF MARCH, 2022

You can use a barcode scanner to scan your products when you put them into your inventory.

You can then search for a product, inside a repair, using the barcode scanner.

You might need to change the scanner settings, so it does not add the ENTER symbol after each scan.
This way, the scanner will only transform the barcode to text, and not press ENTER afterwards.
Some scanners do this by default.

This example is using this scanner.

Use a barcode scanner with a repair shop software

If we would scan the second (lower) barcode, the scanner would stop adding the ENTER key.

If we would scan the first (upper) barcode, the scanner would start adding the Enter key again.

By Viktor Smári

Use Repero Webhooks


8th OF FEBRUARY, 2022
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We have now started to add webhooks to Repero. By using webhooks you can connect Repero to, for example, Shopify or another POS system you are using.

To begin with we have added one webhook. This webhook sends client information to whichever point you like. This can save time from having to enter your client information twice or having to copy/paste information between systems.

The webhook works with Zapier, where you can set up how the content is forwarded to Shopify.

Find the Webhook settings in the menu bar in settings.

We are planning to add more webhooks to Repero, what kind of webhook should we add next?


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Need help?

If you need any help setting up, you can always contact us on twitter or through our contact form here.

Or you have an idea for a new feature or for improvements? We are always intrested in hearing your thoughts!

By Lena Dís Rúnarsdóttir

Start using Repair Tags


20th OF OCTOBER, 2021
Screenshot of Repair tag

A recent addition to Repero are the repair tags. Our aim is to create a system that can be adapted to every company and the repair tags are a great example of that. They are applied to a repair and are very versatile and can be used for whatever suits your business and repair shop. For example, they can be used to mark an item's location in your shop, like ‘Shelf 11’ or the specific type of repair like ‘Broken Screen’ or ‘Flat Tire’ or whatever else comes to mind!

To start using the repair tags, you have to create the tags in settings. Once the tag is created, you can start using them in your repairs. Each repair can be tagged with as many tags as you want, you can then use these tags to filter the repairs in the Repair index page.

We would love to do more with the repair tags in the future so if you think of something, let us know and we will make it happen!


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Need help?

If you have any issues or questions you can always contact us on twitter or through our contact form here.

Or you have an idea for a new feature or for improvements? We are always intrested in hearing your thoughts!

By Lena Dís Rúnarsdóttir

Upload clients with CSV or Excel


14th OF OCTOBER, 2021
Client upload gif

If you are coming to Repero from another system or even a spreadsheet, we have an option to upload your clients to get you started with in Repero. Using a CSV file you are able to upload your clients, but a CSV document is a simple file that can be exported from, for example Excel or Google Spreadsheet.

At the bottom of your client index you can access the page where this is possible or click here. On the page are detailed instructions on how to make your CSV document and it is very important to follow the instructions, because the CSV file has to be correct so the data loads correctly to our system.

You don’t have to enter all the details we have available, but it is important that the first line of your CSV file matches with the information you are going to upload. So your first line should only include the details you want to upload and match the position of the actual data. Another important thing is to choose the correct delimiters when exporting the file.

Field delimiter: , (comma)
String delimiter: " (double quotes)

For example, if I am going to upload the client list I have, and I only have name, email and telephone number. The first line of my CSV would look like this: name,email,tel1.

So my document would look like this:

name,email,tel1
John Smith, test@example.com, 5551234
Rose Jones, rosiejones@example.com, 5556789
Jonas, jonas@jonas.com, 5554321

We recommend trying it out with just a few clients and make sure all the information is correctly uploaded to the correct place.

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Need help?

If you have any issues or questions you can always contact us on twitter or through our contact form here.

Or you have an idea for a new feature or for improvements? We are always intrested in hearing your thoughts!

By Lena Dís Rúnarsdóttir

WHAT'S NEW WITH REPERO?


4th OF JUNE, 2021
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Time Tracker

Our newest feature is the Time Tracker, this was something that has been requested several times and we felt would be a great fit for Repero and we hope you do too!

The time tracker is a tool to help you better figure out how much time you spend on each task. You find the time tracker inside every repair and when you start working on the task, you start the timer and the timer keeps tracking even if you close the window. Once you have finished or take a break from working on the task, you stop the timer. The tracker will add together all tracked periods and give you the total time spent on a task. Don’t worry if you make a mistake, you can always edit the period you tracked!

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Images And Custom Text For Invoices

Another highly requested feature that we have recently added, is that you are now able to add logos and custom text to your invoices. In your Company settings you can find a section called Invoice information and from there you can add a custom text and an image to your invoices.

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Arrange Statuses

Now you can arrange the statuses for repairs so you can control the order they appear in inside the dropdown. You can choose which ones are first on the list when selecting a status for a repair. You can find the settings for statuses in Status settings. There you can start arranging the statuses by using a drag and drop functionality.

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Any ideas?

Do you have an idea for a new feature or for improvements?

Contact us through our Contact form by clicking here.

By Lena Dís Rúnarsdóttir