We added a new "tag" called Product Model. Some users might have been using the Product Tags for this, but now we added a dedicated section for Models.
Admins can manage Product Models in the settings, and Product Models can also be created directly on the product page.
If you need to migrate Product Tags -> Product Models, you can export them (Download them in the settings) and then import those again as Product Models.
All new Repair Requests made by your customers, will now map correctly to an existing Product Model.
Let us know if you have any questions or ideas for improvements at repero@repero.me