Send your customers a link to the Status checker

We added a new variable for the Custom Emails and Custom Pages: {{url_to_status_checker}}

Add this variable to your emails so your customers will get a clickable link to check the status of their repairs.

Remember to enable the Status Checker in the settings page

Product Models

We added a new "tag" called Product Model. Some users might have been using the Product Tags for this, but now we added a dedicated section for Models.

Admins can manage Product Models in the settings, and Product Models can also be created directly on the product page.

If you need to migrate Product Tags -> Product Models, you can export them (Download them in the settings) and then import those again as Product Models.

All new Repair Requests made by your customers, will now map correctly to an existing Product Model.

Let us know if you have any questions or ideas for improvements at repero@repero.me

Add payments on invoices

You can now add multiple payments with a specific amount on invoices.
This is helpful for example if you want to add a cash deposit at the beginning of a repair, and then the rest will be paid by card or bank transfer.

You can manage all your Payment Methods in the settings and control which ones you offer and order them.

The total of all the Payments will be shown in the repair, and you will see the Outstanding value of each invoice.

Let us know if you have any questions or ideas for improvements at repero@repero.me

Tag co-workers in comments

Now you can tag your co-worker in a comment in a repair and they will get a notification that they were tagged.
To tag a person write a @ sign in a comment and start typing their name or email.
You can then use the Up and Down arrows to select which one to tag.

Let us know if you have any suggestions for improvements at repero@repero.me

Multiple Invoices and stand alone Invoices

We have updated the way to create invoices.

Now it is possible to:

• Create multiple invoices per repair
• Create an invoice or sale without creating a repair under the new invoices page

Old invoices have been migrated and are accessible both in the repair as usual and under the new invoices page at the top.

New invoices are numbered incrementally, and the starting number can be changed at the bottom of the Invoice settings page.

Custom Pages - set font size

You can now customize your Custom Pages a bit more by modifying these variables:

• Font size
• Margin
• Paper width

It might help making it easier to fit text better if you have different types of printers, such as label printers or thermal printers.

If you leave the variables empty, nothing will change, and they use the default sizes and spacing.

Repair Requests

You can now allow your customers to create Repair Requests either from your own website using iframe or use the Repero website from your shops page.

You have to enable the Repair Requests in the settings here: https://repero.me/company/repair_request

You can also add custom questions if you need more information, and you can enable a spam bot protection.

The system can also automatically send an email to the customer after he creates the request.

Choose your required fields

You can now select which fields are required in Repero. For some businesses certain information is very important while not that important for others.

You can now select which information is a must for you when entering clients and repairs into the system.

Send emails from your own email address from the system

You are now able to send emails through the system from your own email address.

To start sending emails from your address you need to verify your address in Company settings.

Go to your Company settings and verify your email.

Status log

We just added status logs so you can get an overview of all status changes done within the system in one place.

See status logs here